Robotic Parcel Lockers
Click & collect machines for e‑commerce
PickupHero Convenience (PHC)
Automated parcel locker
that fits into a little store
PickupHero is the smallest and most efficient robotic parcel locker in the world which fits 90% of convenience stores. It uses mainly non-retail space that’s why it allows to quickly build a dense pickup network, using small stores in city centers.
Why PickupHero Rocks?
Smallest footprint on the market
Smallest footprint on the market
One collect & load door allows to have a much higher machine (3 m) and hide it behind the shop shelves - so it uses only 0.7 m2 / 7.5 ft2 of commercial space.
Highest capacity
per sq meter
Highest capacity
per sq meter
Thanks to the robot inside, it offers a capacity per sq meter up to 65 parcels, using limited spaces in a highly efficient way.
Quick growth of pickup network
Quick growth of pickup network
PHC allows building a large network of automated pickup points by using existing chains of small stores with limited space.
Bigger in‑store sales
Bigger in‑store sales
The machine drives in-store footfall: 70% pickup to purchase ratio. It also limits the workload of the store personnel.
Easy access for couriers & clients
Easy access for couriers & clients
One collect & load door and touchscreen at the convenient height, allow users to go through the process with no effort.
Very fast loading & pickup
Very fast loading & pickup
Loading time is less than 30 sec., increasing couriers’ effectiveness. Collection time is less than 15 sec., enhancing convenience.
Great user experience
Great user experience
The machine provides consumers with a self-service pickup without any need to wait in a queue and involvement of a sales person
Friendly for the planet
Friendly for the planet
PHC lowers the number of km driven by couriers, decreasing congestion and air pollution in comparison to home delivery.
3 sizes of PickupHero
We offer PickupHero in 3 sizes with a flexible number of slots suited to our Clients’ needs.
Width
No. of parcel slots recommended
Max.
PickupHero Convenience
Width
170
No. of parcel slots recommended
56
Max.
130
PickupHero Medium
Width
350
No. of parcel slots recommended
112
Max.
308
PickupHero Grande
Width
480
No. of parcel slots recommended
164
Max.
452
The only parcel locker that fits a small convenience store!
PickupHero Convenience takes only 0.7m2 (7.5 ft2) of commercial space – the rest is hidden in the corner of shelves
- dimensions: w: 170 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
- recommended capacity: 56 parcel slots.
slots for 3 sizes of parcels: 28*A, 28*B, 20*C - max. capacity: 130 parcel slots.
slots for 1 size of parcels: 130*A
Sizes of parcels that fit our PickupHero Convenience:
- Size A: 40 x 26 x 8 cm
- Size B: 40 x 26 x 18 cm
- Size C: 40 x 26 x 48 cm
Very functional robotic parcel locker with increased capacity. Still can fit a convenience store - just takes more space!
PickupHero Medium takes only 2.4 m2 (25.8 ft2) of commercial space – the rest is hidden in the corner of shelves.
- dimensions: w: 350 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
- recommended capacity: 112 parcel slots.
slots for 3 sizes of parcels: 28*A, 38*B, 46*C - max. capacity: 308 parcel slots.
slots for 1 size of parcels: 308*A
Sizes of parcels that fit our PickupHero Medium:
- Size A: 40 x 26 x 8 cm
- Size B: 40 x 26 x 18 cm
- Size C: 40 x 26 x 48 cm
Very functional robotic parcel locker with increased capacity. Still can fit a convenience store - just takes more space! It’s wall can be used for digital signage.
PickupHero Grande takes only 4.6 m2 (50 ft2) of commercial space – the rest is hidden in the corner of shelves.
- dimensions: w: 480 cm x d: 90 cm x h: 294 cm (w: 5,54 ft x d; 3,12 ft x h: 9,61 ft)
- recommended capacity: 164 parcel slots.
slots for 3 sizes of parcels: 42*A, 54*B, 68*C - max. capacity: 452 parcel slots.
slots for 1 size of parcels: 452*A
Sizes of parcels that fit our PickupHero Grande:
- Size A: 40 x 26 x 8 cm
- Size B: 40 x 26 x 18 cm
- Size C: 40 x 26 x 48 cm
How to fit PHC
to convenience stores
PickupHero at
Żabka Poland
PickupHero implementation in Żabka proves that this fully automated parcel locker is a perfect choice for convenience stores! Occupying such a small space, our click-and-collect genius can accommodate over 70 packages and soon it will be even more. As we have seen, it also generates significant additional footfall for the stores without any extra sales persons engagement – meaning: no extra costs, but extra income.
Robotic vs classic
Although robotic and classic pickup machines serve the same purpose, their structure is completely different.
The use of a robotic arm inside brings a lot of advantages which make automated click & collect solutions highly efficient for e-commerce, convenient for users and friendly for the environment.
Parcel Lockers
Classic technology
PickupHero
Robotic technology
Customer / Courier Access
Parcel Lockers
Classic technology
Multiple collect & load lockers
All lockers need to be accessible to the users
PickupHero
Robotic technology
1
collect & load
door
Only this part of the machine has to be accessible to the users
Use of commercial space
Parcel Lockers
Classic technology
High usage of a commercial space
Classic machine should be exposed fully, ocupying its total length and height as customers and couriers need access to all lockers
The machine needs a commercial space equal to its full size
In a little store – you can only place a little machine with limited capacity:
12-16
packages
PickupHero
Robotic technology
Low usage of a commercial space
PHC could be put in the corner of a location behind the shelves / other structures as customers and couriers need access only to the collect & load door
The machine needs
only
0,75m
length of commercial space
Possibility to place PHC in every little store – while keeping a decent capacity:
50-130
packages
Height
Parcel Lockers
Classic technology
Machines should have height reachable by users
It can be up to
2,20m
high
It limits vertical capacity
PickupHero
Robotic technology
Machines can use the full height of the space
It could reach
3m
or more if needed
Just because only the collect & load door needs to be accessible. It boosts vertical capacity
Internal structure
Parcel Lockers
Classic technology
Limited
horizontal capacity
1 row of packages
PickupHero
Robotic technology
Doubled
horizontal capacity
2 rows of packages inside
Footprint
Parcel Lockers
Classic technology
High footprint
PickupHero
Robotic technology
Low footprint
Expansion in cities that do not allow outdoor machines
Parcel Lockers
Classic technology
Classic parcel lockers with a capacity comparable to robotic parcel lockers
take up much
more space
If placed in stores - would have a very limited capacity, not high enough to deliver a “hub effect”
To build a network - you have to search only for places with vast space - like train / subway stations
PickupHero
Robotic technology
Robotic parcel lockers due to their very low commercial footprint can be used to
build a vast
pickup network
in cities like NY, London or Paris by using existing small locations
Thanks to their high capacity they create a “hub effect”, delivering a significant number of orders
It is enough for a logistical partner to sign agreements with retail / commercial networks (eg. of convenience stores)
Accessibility for people with disabilities
Parcel Lockers
Classic technology
Limited access
for people with
disabilities
PickupHero
Robotic technology
Easy access
to the loading door
for people with
disabilities
Advantages of placing parcel lockers
in the stores
Higher in-store traffic
(70% pick-up to purchase ratio)
for retailers
Reducing negative experience of consumers waiting too long in the queue to pay for their shopping because of users collecting their parcels at the checkout
Unified consumer experience without involvement of a sales person. Saving shop assistants' time for serving clients making their shopping
Hub effect
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1 courier
Home delivery
60-80
orders per day
1 courier
PickupHero
1000+
orders per day
Robotic vs. traditional e‑commerce pickup solution
14
traditional e‑commerce pickup machines
1
PickupHero
